Shipping and Delivery Policy
At Lisa Vancouver Fashion, we aim to deliver your order as quickly and efficiently as possible. Below you will find all important information regarding our shipping and delivery process.
Processing Time
Orders are typically processed within 1 to 3 business days.
Once your order has been shipped, you will receive a confirmation email with your tracking information, so you can follow your delivery status.
Estimated Delivery Time
The average delivery time is 3 to 7 business days, depending on your location.
Please note that delivery times are estimates only and may be affected by factors beyond our control, including:
- busy holiday periods
- courier delays
- customs inspections
- local disruptions or force majeure events
For this reason, delivery times are not guaranteed.
Shipping Method and Fulfillment
Orders may be shipped directly from one of our fulfillment partners or suppliers, depending on product availability and destination.
This allows us to offer efficient delivery and product availability across multiple regions.
In some cases, international shipments may be subject to customs procedures, import duties, or local handling fees, depending on the destination country. Any such charges are the responsibility of the customer unless otherwise stated.
Shipping Costs
Shipping costs are calculated and displayed at checkout.
These costs may vary depending on:
- the destination country
- the weight or size of the order
- the selected shipping option
Any applicable shipping fees will be clearly shown before payment is completed.
Delivery Responsibility
Please review the following carefully:
- If the tracking information shows that the parcel has been delivered to the address provided at checkout, responsibility for the package passes to the customer
- Customers are responsible for providing a complete and correct shipping address
- Any address errors must be reported within 24 hours of placing the order
We are not responsible for delays, losses, or delivery issues resulting from incorrect address details submitted by the customer.
Delays and Exceptions
Although we always do our best to ensure timely delivery, there may occasionally be delays outside of our control.
We are not liable for shipping delays caused by:
- customs clearance procedures
- courier service interruptions
- weather conditions
- peak seasonal demand
- other third-party or external factors
Contact
If you have any questions about shipping or delivery, please contact us at: